We make publicly open our policy on refund and cancellation of orders received and made on payment gateway as under:-
(a) Any refund/cancellation sought for by any parent will be entertained only when received within 24 hours of the registration. (Refunds only 50%)
(b) The service of referring a tutor for which a refund has been sought for will be subject to examination by experts of Scientia Tutorials regarding the quality and other aspects. Because of the subjective nature of this business.
(c) No cash or refund of money will be allowed, but only free Home Tutor replacement can be provided.
(d) If the request is made for change of a tutor after adjustment of Last Month Tuition Fees, then it will be considered as a fresh enquiry.
(e) At the time of Admission Guardian has to pay Tuition fees for Last Month (Non-Refundable) to Scientia Tutorials.
(f) Refund 50% only if (In case Scientia Tutorials is not able to find replacement of tutor for your child within 14 working days) at all required in any exceptional circumstances will be made through Online transfer Only.
